diff options
Diffstat (limited to 'server/lib/supportsave')
| -rwxr-xr-x | server/lib/supportsave | 208 |
1 files changed, 208 insertions, 0 deletions
diff --git a/server/lib/supportsave b/server/lib/supportsave new file mode 100755 index 00000000..67da7ed2 --- /dev/null +++ b/server/lib/supportsave @@ -0,0 +1,208 @@ +#!/bin/bash +######################################################################## +# # +# This script creates a tarball containing all logs and necesary files # +# in order to debug a remote system. Initially the tarball would be # +# manually sent by the final user to the support team. On a second # +# stage this support save would be inclued in the GUI. # +# # +# Autor: Fredy <aluque@soleta.eu> 2018 Q1 # +# # +######################################################################## + +# Basic structure +# Date, Hostname and Paths +# List of desired files to be saved +# Usefull system commands output to be saved (ie. uname -a > file.txt) +# Final compression + +PATH=/bin:/sbin:/usr/bin:/usr/sbin + +if [ "$(whoami)" != "root" ]; then + echo "ERROR: Need to be root." >&2 + exit 1 +fi + +tmp_name=`date +%Y%m%d_%H%M` +hostname=`hostname` +home_dir="/opt/opengnsys" +ss_dir="supportsave_${hostname}_${tmp_name}" +prefix="/tmp" + +if [ ! -d ${home_dir} ]; then + echo "ERROR: The OpenGnsys directory does not exist." >&2 + exit 1 +fi + +if [ -d "$1" ]; then + prefix=${1} +fi + +backup_dir="${prefix}/${ss_dir}" + +config_paths="${home_dir}/etc ${home_dir}/tftpboot/menu.lst ${home_dir}/client/etc ${home_dir}/log /etc/default/opengnsys" +other_paths="/var/log/syslog* /var/log/messages*" + +echo "Saving information for support in the path ${backup_dir}.tar.gz" +mkdir -p $backup_dir + + +echo "Saving system information:" +################################# + +echo "- System version" +if which lsb_release &>/dev/null; then + lsb_release -a >> $backup_dir/operating_system.txt 2>&1 +elif [ -r /etc/os-release ]; then + cat /etc/os-release >> $backup_dir/operating_system.txt 2>&1 +elif [ -r /etc/system-release ]; then + cat /etc/system-release >> $backup_dir/operating_system.txt 2>&1 +fi + +echo "- Hardware" +echo "--- hostname ---" >> $backup_dir/hardware.txt +hostname >> $backup_dir/hardware.txt 2>&1 +echo -e "\n--- dmidecode ---" >> $backup_dir/hardware.txt +dmidecode >> $backup_dir/hardware.txt 2>&1 +echo -e "\n--- lshw -short ---" >> $backup_dir/hardware.txt +lshw -short >> $backup_dir/hardware.txt 2>&1 +echo -e "\n--- lspci ---" >> $backup_dir/hardware.txt +lspci >> $backup_dir/hardware.txt 2>&1 +echo -e "\n--- lsusb ---" >> $backup_dir/hardware.txt +lsusb >> $backup_dir/hardware.txt 2>&1 + +echo "- Kernel" +echo "--- uname -a ---" >> $backup_dir/kernel.txt +uname -a >> $backup_dir/kernel.txt 2>&1 +echo -e "\n--- lsmod ---" >> $backup_dir/kernel.txt +lsmod >> $backup_dir/kernel.txt 2>&1 +echo "- Kernel boot messages" +echo "--- dmesg ---" >> $backup_dir/kernel.txt +dmesg >> $backup_dir/kernel.txt 2>&1 + +echo "- Packages" +if [ -f /etc/debian_version ]; then + echo "--- dpkg -l ---" >> $backup_dir/package_list.txt + dpkg -l >> $backup_dir/package_list.txt 2>&1 +elif [ -f /etc/redhat-release ]; then + echo "--- rpm -qa ---" >> $backup_dir/package_list.txt + rpm -qa | sort >> $backup_dir/package_list.txt 2>&1 +else + echo "- WARNING: The package list can not be retrieved" | tee $backup_dir/package_list.txt +fi + +echo "- Processes" +echo "ps aux" >> $backup_dir/ps.txt +ps aux >> $backup_dir/ps.txt 2>&1 + +echo "- Resources" +echo "--- Uptime information ---" >> $backup_dir/system_resources.txt +uptime >> $backup_dir/system_resources.txt 2>&1 +echo -e "\n--- Memory information ---" >> $backup_dir/system_resources.txt +free -m >> $backup_dir/system_resources.txt 2>&1 +echo -e "\n--- CPU information ---" >> $backup_dir/system_resources.txt +cat /proc/cpuinfo >> $backup_dir/system_resources.txt 2>&1 +echo -e "\n--- TOP information ---" >> $backup_dir/system_resources.txt +top -b -n1 >> $backup_dir/system_resources.txt 2>&1 + +echo "- Filesystems" +echo "--- cat /etc/fstab ---" >> $backup_dir/filesystems.txt +cat /etc/fstab >> $backup_dir/filesystems.txt 2>&1 +echo -e "\n--- df -h ---" >> $backup_dir/filesystems.txt +df -h >> $backup_dir/filesystems.txt 2>&1 +echo -e "\n--- blkid ---" >> $backup_dir/filesystems.txt +blkid >> $backup_dir/filesystems.txt 2>&1 +echo -e "\n--- lsblk -Jbp ---" >> $backup_dir/filesystems.txt +lsblk -Jbp >> $backup_dir/filesystems.txt 2>&1 + + +echo "Saving network information:" +################################## + +echo "- Interfaces" +ifconfig -a >> $backup_dir/ifconfig.txt 2>&1 +ip link show >> $backup_dir/ip_link.txt 2>&1 +ip addr show >> $backup_dir/ip_addr.txt 2>&1 + +echo "- Routes" +for i in `cat /etc/iproute2/rt_tables | grep "table_" | awk {'print $2'}` +do + echo "ip route list table $i" >> $backup_dir/route.txt + ip route list table $i >> $backup_dir/route.txt 2>&1 +done +echo "ip route list table main" >> $backup_dir/route.txt +ip route list table main >> $backup_dir/route.txt 2>&1 +echo "ip rule list" >> $backup_dir/route.txt +ip rule list >> $backup_dir/route.txt 2>&1 + +echo "- Sockets" +echo "netstat -putan" >> $backup_dir/netstat.txt +netstat -putan >> $backup_dir/netstat.txt 2>&1 +echo "netstat -nr" >> $backup_dir/netstat.txt +netstat -nr >> $backup_dir/netstat.txt 2>&1 + +echo "- Netfilter" +echo "Filter table " >> $backup_dir/netfilter.txt +iptables -nL -t filter >> $backup_dir/netfilter.txt 2>&1 +echo -e "\nNAT table " >> $backup_dir/netfilter.txt +iptables -nL -t nat >> $backup_dir/netfilter.txt 2>&1 +echo -e "\nMangle table " >> $backup_dir/netfilter.txt +iptables -nL -t mangle >> $backup_dir/netfilter.txt 2>&1 +echo -e "\nRaw table " >> $backup_dir/netfilter.txt +iptables -nL -t raw >> $backup_dir/netfilter.txt 2>&1 + +echo "- nf_conntrack" +if which conntrack &>/dev/null; then + conntrack -L >> $backup_dir/conntrack.txt 2>&1 +fi + +echo "- ipset" +if which ipset &>/dev/null; then + ipset save >> $backup_dir/ipset_tables.txt 2>&1 +fi + +echo "Saving OpenGnsys information:" +################################## + +echo "- OpenGnsys version" +#echo `dpkg -l | grep opengnsys\ | awk '{print $3}'` > $backup_dir/opengnsys_version +curl -ks --connect-timeout 10 https://localhost/opengnsys/rest/info | jq . > ${backup_dir}/opengnsys_version.txt 2>/dev/null +if [ ! -s ${backup_dir}/opengnsys_version.txt ]; then + cp -a ${home_dir}/doc/VERSION.txt ${backup_dir}/opengnsys_version.txt 2>&1 +fi + +echo "- Directory list" +ls -Ral ${home_dir} >> $backup_dir/opengnsys_files.txt 2>&1 + +if [ -r ${home_dir}/etc/ogAdmServer.cfg ]; then + echo "- Database schema" + source ${home_dir}/etc/ogAdmServer.cfg + mysqldump -u "$USUARIO" -p"$PASSWORD" -d "$CATALOG" >> ${backup_dir}/opengnsys_schema.sql 2>&1 +else + echo "- WARNING: The OpenGnsys database can not be accessed" | tee ${backup_dir}/db_schema.txt +fi + +echo "- Configuration and log files" +# Looking for huge log files (> 1 MB). +for log in $(find ${home_dir}/log -name "*.log" -size +1024 -print); do + # Copying last 5000 lines and excluding file. + tail -5000 ${log} > ${log}-tail5k 2>&1 + config_paths="$config_paths --exclude=${log}" +done +tar zcf ${backup_dir}/opengnsys_config.tar.gz ${config_paths} 2>/dev/null + +echo "Saving other files" +############################## +tar zcf ${backup_dir}/logs.tar.gz ${other_paths} 2>/dev/null + +echo "Packing supportsave" +########################## +cd ${prefix} +tar zcf ${ss_dir}.tar.gz ${ss_dir} 2>/dev/null +cd - >/dev/null + +echo "Cleaning temporal files" +########################## +rm -rf ${backup_dir} ${home_dir}/log/*-tail5k + +ls -lh ${backup_dir}.tar.gz |