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#!/bin/bash
########################################################################
# #
# This script creates a tarball containing all logs and necesary files #
# in order to debug a remote system. Initially the tarball would be #
# manually sent by the final user to the support team. On a second #
# stage this support save would be inclued in the GUI. #
# #
# Autor: Fredy <aluque@soleta.eu> 2018 Q1 #
# #
########################################################################
# Basic structure
# Date, Hostname and Paths
# List of desired files to be saved
# Usefull system commands output to be saved (ie. uname -a > file.txt)
# Final compression
PATH=/bin:/sbin:/usr/bin:/usr/sbin
if [ "$(whoami)" != "root" ]; then
echo "ERROR: Need to be root." >&2
exit 1
fi
tmp_name=`date +%Y%m%d_%H%M`
hostname=`hostname`
home_dir="/opt/opengnsys"
ss_dir="supportsave_${hostname}_${tmp_name}"
prefix="/tmp"
if [ ! -d ${home_dir} ]; then
echo "ERROR: The OpenGnsys directory does not exist." >&2
exit 1
fi
if [ -d "$1" ]; then
prefix=${1}
fi
backup_dir="${prefix}/${ss_dir}"
config_paths="${home_dir}/etc ${home_dir}/tftpboot/menu.lst ${home_dir}/client/etc ${home_dir}/log /etc/default/opengnsys"
other_paths="/var/log/syslog* /var/log/messages*"
echo "Saving information for support in the path ${backup_dir}.tar.gz"
mkdir -p $backup_dir
echo "Saving system information:"
#################################
echo "- System version"
if which lsb_release &>/dev/null; then
lsb_release -a >> $backup_dir/operating_system.txt 2>&1
elif [ -r /etc/os-release ]; then
cat /etc/os-release >> $backup_dir/operating_system.txt 2>&1
elif [ -r /etc/system-release ]; then
cat /etc/system-release >> $backup_dir/operating_system.txt 2>&1
fi
echo "- Hardware"
echo "--- hostname ---" >> $backup_dir/hardware.txt
hostname >> $backup_dir/hardware.txt 2>&1
echo -e "\n--- dmidecode ---" >> $backup_dir/hardware.txt
dmidecode >> $backup_dir/hardware.txt 2>&1
echo -e "\n--- lshw -short ---" >> $backup_dir/hardware.txt
lshw -short >> $backup_dir/hardware.txt 2>&1
echo -e "\n--- lspci ---" >> $backup_dir/hardware.txt
lspci >> $backup_dir/hardware.txt 2>&1
echo -e "\n--- lsusb ---" >> $backup_dir/hardware.txt
lsusb >> $backup_dir/hardware.txt 2>&1
echo "- Kernel"
echo "--- uname -a ---" >> $backup_dir/kernel.txt
uname -a >> $backup_dir/kernel.txt 2>&1
echo -e "\n--- lsmod ---" >> $backup_dir/kernel.txt
lsmod >> $backup_dir/kernel.txt 2>&1
echo "- Kernel boot messages"
echo "--- dmesg ---" >> $backup_dir/kernel.txt
dmesg >> $backup_dir/kernel.txt 2>&1
echo "- Packages"
if [ -f /etc/debian_version ]; then
echo "--- dpkg -l ---" >> $backup_dir/package_list.txt
dpkg -l >> $backup_dir/package_list.txt 2>&1
elif [ -f /etc/redhat-release ]; then
echo "--- rpm -qa ---" >> $backup_dir/package_list.txt
rpm -qa | sort >> $backup_dir/package_list.txt 2>&1
else
echo "- WARNING: The package list can not be retrieved" | tee $backup_dir/package_list.txt
fi
echo "- Processes"
echo "ps aux" >> $backup_dir/ps.txt
ps aux >> $backup_dir/ps.txt 2>&1
echo "- Resources"
echo "--- Uptime information ---" >> $backup_dir/system_resources.txt
uptime >> $backup_dir/system_resources.txt 2>&1
echo -e "\n--- Memory information ---" >> $backup_dir/system_resources.txt
free -m >> $backup_dir/system_resources.txt 2>&1
echo -e "\n--- CPU information ---" >> $backup_dir/system_resources.txt
cat /proc/cpuinfo >> $backup_dir/system_resources.txt 2>&1
echo -e "\n--- TOP information ---" >> $backup_dir/system_resources.txt
top -b -n1 >> $backup_dir/system_resources.txt 2>&1
echo "- Filesystems"
echo "--- cat /etc/fstab ---" >> $backup_dir/filesystems.txt
cat /etc/fstab >> $backup_dir/filesystems.txt 2>&1
echo -e "\n--- df -h ---" >> $backup_dir/filesystems.txt
df -h >> $backup_dir/filesystems.txt 2>&1
echo -e "\n--- blkid ---" >> $backup_dir/filesystems.txt
blkid >> $backup_dir/filesystems.txt 2>&1
echo -e "\n--- lsblk -Jbp ---" >> $backup_dir/filesystems.txt
lsblk -Jbp >> $backup_dir/filesystems.txt 2>&1
echo "Saving network information:"
##################################
echo "- Interfaces"
ifconfig -a >> $backup_dir/ifconfig.txt 2>&1
ip link show >> $backup_dir/ip_link.txt 2>&1
ip addr show >> $backup_dir/ip_addr.txt 2>&1
echo "- Routes"
for i in `cat /etc/iproute2/rt_tables | grep "table_" | awk {'print $2'}`
do
echo "ip route list table $i" >> $backup_dir/route.txt
ip route list table $i >> $backup_dir/route.txt 2>&1
done
echo "ip route list table main" >> $backup_dir/route.txt
ip route list table main >> $backup_dir/route.txt 2>&1
echo "ip rule list" >> $backup_dir/route.txt
ip rule list >> $backup_dir/route.txt 2>&1
echo "- Sockets"
echo "netstat -putan" >> $backup_dir/netstat.txt
netstat -putan >> $backup_dir/netstat.txt 2>&1
echo "netstat -nr" >> $backup_dir/netstat.txt
netstat -nr >> $backup_dir/netstat.txt 2>&1
echo "- Netfilter"
echo "Filter table " >> $backup_dir/netfilter.txt
iptables -nL -t filter >> $backup_dir/netfilter.txt 2>&1
echo -e "\nNAT table " >> $backup_dir/netfilter.txt
iptables -nL -t nat >> $backup_dir/netfilter.txt 2>&1
echo -e "\nMangle table " >> $backup_dir/netfilter.txt
iptables -nL -t mangle >> $backup_dir/netfilter.txt 2>&1
echo -e "\nRaw table " >> $backup_dir/netfilter.txt
iptables -nL -t raw >> $backup_dir/netfilter.txt 2>&1
echo "- nf_conntrack"
if which conntrack &>/dev/null; then
conntrack -L >> $backup_dir/conntrack.txt 2>&1
fi
echo "- ipset"
if which ipset &>/dev/null; then
ipset save >> $backup_dir/ipset_tables.txt 2>&1
fi
echo "Saving OpenGnsys information:"
##################################
echo "- OpenGnsys version"
#echo `dpkg -l | grep opengnsys\ | awk '{print $3}'` > $backup_dir/opengnsys_version
curl -ks --connect-timeout 10 https://localhost/opengnsys/rest/info | jq . > ${backup_dir}/opengnsys_version.txt 2>/dev/null
if [ ! -s ${backup_dir}/opengnsys_version.txt ]; then
cp -a ${home_dir}/doc/VERSION.txt ${backup_dir}/opengnsys_version.txt 2>&1
fi
echo "- Directory list"
ls -Ral ${home_dir} >> $backup_dir/opengnsys_files.txt 2>&1
if [ -r ${home_dir}/etc/ogAdmServer.cfg ]; then
echo "- Database schema"
source ${home_dir}/etc/ogAdmServer.cfg
mysqldump -u "$USUARIO" -p"$PASSWORD" -d "$CATALOG" >> ${backup_dir}/opengnsys_schema.sql 2>&1
else
echo "- WARNING: The OpenGnsys database can not be accessed" | tee ${backup_dir}/db_schema.txt
fi
echo "- Configuration and log files"
# Looking for huge log files (> 1 MB).
for log in $(find ${home_dir}/log -name "*.log" -size +1024 -print); do
# Copying last 5000 lines and excluding file.
tail -5000 ${log} > ${log}-tail5k 2>&1
config_paths="$config_paths --exclude=${log}"
done
tar zcf ${backup_dir}/opengnsys_config.tar.gz ${config_paths} 2>/dev/null
echo "Saving other files"
##############################
tar zcf ${backup_dir}/logs.tar.gz ${other_paths} 2>/dev/null
echo "Packing supportsave"
##########################
cd ${prefix}
tar zcf ${ss_dir}.tar.gz ${ss_dir} 2>/dev/null
cd - >/dev/null
echo "Cleaning temporal files"
##########################
rm -rf ${backup_dir} ${home_dir}/log/*-tail5k
ls -lh ${backup_dir}.tar.gz
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